Sales Certificate

The SJU sales certificate program aims to equip students with the knowledge, skills, and abilities necessary to become successful sales professionals in a variety of industries. Upon completion of the program, students should be able to:

1. Understand the basic principles of sales, including the sales process, sales techniques, sales management, and sales strategies.

2. Develop effective communication skills, including active listening, verbal and written communication, and nonverbal communication.

3. Analyze customer needs and preferences, and tailor sales strategies to meet those needs.

4. Utilize technology and data to enhance sales processes and improve sales outcomes.

5. Build and maintain strong relationships with customers and clients, and manage customer expectations.

6. Work collaboratively with other members of a sales team, including marketing, customer service, and product development professionals.

7. Apply critical thinking and problem-solving skills to identify opportunities for sales growth and overcome obstacles to success.

8. Understand the importance of personal and professional development, and continue to build skills and knowledge throughout their careers.